{"id":4042,"date":"2019-09-05T04:40:07","date_gmt":"2019-09-04T21:40:07","guid":{"rendered":"https:\/\/stamford.edu\/customers-play-vital-role-in-business-you-need-to-know-your-customers-company-needs-to-have-good-customer-experience-strategy-open-ended-learning-is-a-key\/"},"modified":"2025-07-01T15:30:21","modified_gmt":"2025-07-01T08:30:21","slug":"customers-play-vital-role-in-business-you-need-to-know-your-customers-company-needs-to-have-good-customer-experience-strategy-open-ended-learning-is-a-key","status":"publish","type":"post","link":"https:\/\/www.stamford.edu\/th\/academic-events\/bangkok\/customers-play-vital-role-in-business-you-need-to-know-your-customers-company-needs-to-have-good-customer-experience-strategy-open-ended-learning-is-a-key\/","title":{"rendered":"Customers play vital role in business. You need to know your customers.  Company needs to have good Customer Experience strategy. Open-ended learning is a key!"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" src=\"http:\/\/stamford.edu\/wp-content\/uploads\/2025\/07\/DSCF7066-scaled.jpg\" sizes=\"auto, (max-width: 620px) 100vw, 620px\" srcset=\"http:\/\/stamford.edu\/wp-content\/uploads\/2025\/07\/DSCF7066-scaled.jpg 1024w, http:\/\/stamford.edu\/wp-content\/uploads\/2025\/07\/DSCF7066-scaled.jpg 300w, http:\/\/stamford.edu\/wp-content\/uploads\/2025\/07\/DSCF7066-scaled.jpg 768w, http:\/\/stamford.edu\/wp-content\/uploads\/2025\/07\/DSCF7066-scaled.jpg 600w\" alt=\"\" width=\"620\" height=\"414\" \/><br \/>\n<img loading=\"lazy\" decoding=\"async\" src=\"http:\/\/stamford.edu\/wp-content\/uploads\/2025\/07\/DSCF6981-scaled.jpg\" sizes=\"auto, (max-width: 620px) 100vw, 620px\" srcset=\"http:\/\/stamford.edu\/wp-content\/uploads\/2025\/07\/DSCF6981-scaled.jpg 1024w, http:\/\/stamford.edu\/wp-content\/uploads\/2025\/07\/DSCF6981-scaled.jpg 300w, http:\/\/stamford.edu\/wp-content\/uploads\/2025\/07\/DSCF6981-scaled.jpg 768w, http:\/\/stamford.edu\/wp-content\/uploads\/2025\/07\/DSCF6981-scaled.jpg 600w\" alt=\"\" width=\"620\" height=\"414\" \/><br \/>\n<img loading=\"lazy\" decoding=\"async\" src=\"http:\/\/stamford.edu\/wp-content\/uploads\/2025\/07\/DSCF7015-scaled.jpg\" sizes=\"auto, (max-width: 620px) 100vw, 620px\" srcset=\"http:\/\/stamford.edu\/wp-content\/uploads\/2025\/07\/DSCF7015-scaled.jpg 1024w, http:\/\/stamford.edu\/wp-content\/uploads\/2025\/07\/DSCF7015-scaled.jpg 300w, http:\/\/stamford.edu\/wp-content\/uploads\/2025\/07\/DSCF7015-scaled.jpg 768w, http:\/\/stamford.edu\/wp-content\/uploads\/2025\/07\/DSCF7015-scaled.jpg 600w\" alt=\"\" width=\"620\" height=\"414\" \/><br \/>\n<img loading=\"lazy\" decoding=\"async\" src=\"http:\/\/stamford.edu\/wp-content\/uploads\/2025\/07\/DSCF7019-scaled.jpg\" sizes=\"auto, (max-width: 620px) 100vw, 620px\" srcset=\"http:\/\/stamford.edu\/wp-content\/uploads\/2025\/07\/DSCF7019-scaled.jpg 1024w, http:\/\/stamford.edu\/wp-content\/uploads\/2025\/07\/DSCF7019-scaled.jpg 300w, http:\/\/stamford.edu\/wp-content\/uploads\/2025\/07\/DSCF7019-scaled.jpg 768w, http:\/\/stamford.edu\/wp-content\/uploads\/2025\/07\/DSCF7019-scaled.jpg 600w\" alt=\"\" width=\"620\" height=\"414\" \/><br \/>\n<img loading=\"lazy\" decoding=\"async\" src=\"http:\/\/stamford.edu\/wp-content\/uploads\/2025\/07\/DSCF7016-scaled.jpg\" sizes=\"auto, (max-width: 620px) 100vw, 620px\" srcset=\"http:\/\/stamford.edu\/wp-content\/uploads\/2025\/07\/DSCF7016-scaled.jpg 1024w, http:\/\/stamford.edu\/wp-content\/uploads\/2025\/07\/DSCF7016-scaled.jpg 300w, http:\/\/stamford.edu\/wp-content\/uploads\/2025\/07\/DSCF7016-scaled.jpg 768w, http:\/\/stamford.edu\/wp-content\/uploads\/2025\/07\/DSCF7016-scaled.jpg 600w\" alt=\"\" width=\"620\" height=\"414\" \/><br \/>\n<img loading=\"lazy\" decoding=\"async\" src=\"http:\/\/stamford.edu\/wp-content\/uploads\/2025\/07\/DSCF7046-scaled.jpg\" sizes=\"auto, (max-width: 620px) 100vw, 620px\" srcset=\"http:\/\/stamford.edu\/wp-content\/uploads\/2025\/07\/DSCF7046-scaled.jpg 1024w, http:\/\/stamford.edu\/wp-content\/uploads\/2025\/07\/DSCF7046-scaled.jpg 300w, http:\/\/stamford.edu\/wp-content\/uploads\/2025\/07\/DSCF7046-scaled.jpg 768w, http:\/\/stamford.edu\/wp-content\/uploads\/2025\/07\/DSCF7046-scaled.jpg 600w\" alt=\"\" width=\"620\" height=\"414\" \/><br \/>\n<img loading=\"lazy\" decoding=\"async\" src=\"http:\/\/stamford.edu\/wp-content\/uploads\/2025\/07\/DSCF7060-scaled.jpg\" sizes=\"auto, (max-width: 620px) 100vw, 620px\" srcset=\"http:\/\/stamford.edu\/wp-content\/uploads\/2025\/07\/DSCF7060-scaled.jpg 1024w, http:\/\/stamford.edu\/wp-content\/uploads\/2025\/07\/DSCF7060-scaled.jpg 300w, http:\/\/stamford.edu\/wp-content\/uploads\/2025\/07\/DSCF7060-scaled.jpg 768w, http:\/\/stamford.edu\/wp-content\/uploads\/2025\/07\/DSCF7060-scaled.jpg 600w\" alt=\"\" width=\"620\" height=\"414\" \/><br \/>\n<img loading=\"lazy\" decoding=\"async\" src=\"http:\/\/stamford.edu\/wp-content\/uploads\/2025\/07\/DSCF7036-scaled.jpg\" sizes=\"auto, (max-width: 620px) 100vw, 620px\" srcset=\"http:\/\/stamford.edu\/wp-content\/uploads\/2025\/07\/DSCF7036-scaled.jpg 1024w, http:\/\/stamford.edu\/wp-content\/uploads\/2025\/07\/DSCF7036-scaled.jpg 300w, http:\/\/stamford.edu\/wp-content\/uploads\/2025\/07\/DSCF7036-scaled.jpg 768w, http:\/\/stamford.edu\/wp-content\/uploads\/2025\/07\/DSCF7036-scaled.jpg 600w\" alt=\"\" width=\"620\" height=\"414\" \/><\/p>\n<p>LEGO\u00ae Education<\/p>\n<p>Educational solutions for children aged 1\u00bd\u00a0 to 16+<\/p>\n<p>Involved in major school projects around the world<\/p>\n<p>Prize-winning concepts for STEM in education<\/p>\n<p>LEGO\u00ae Education\u2019s approach to learning?<\/p>\n<p>Engaging<\/p>\n<p>Relevant real-life applications<\/p>\n<p>Hands-on<\/p>\n<p>Creative<\/p>\n<p>Working together &#8211; learning together<\/p>\n<p>Facilitated<\/p>\n<p>Hard fun<\/p>\n<p>Low entry \u2013 high ceiling<\/p>","protected":false},"excerpt":{"rendered":"<p>LEGO\u00ae Education Educational solutions for children aged 1\u00bd\u00a0 to 16+ Involved in major school projects around the world Prize-winning concepts for STEM in education LEGO\u00ae Education\u2019s approach to learning? Engaging Relevant real-life applications Hands-on Creative Working together &#8211; learning together Facilitated Hard fun Low entry \u2013 high ceiling<\/p>","protected":false},"author":1,"featured_media":4053,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[87,89],"tags":[35,73],"class_list":["post-4042","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-academic-events","category-bangkok","tag-ft","tag-ent"],"meta_box":{"open_icon":false,"close_icon":false,"open_text":false,"close_text":false,"layout":false,"effect":false,"name":false,"mobile":false,"tablet":false,"desktop":false,"mobile_gap":false,"tablet_gap":false,"desktop_gap":false,"alignment":false,"loop":false,"slides_to_scroll":false,"control":false,"delay":false,"direction":false,"speed":false,"arrow_svg":false,"display_arrows":false,"display_dots":false,"dots_location":false,"set_colors":false,"dot_color":false,"active_dot_color":false,"query_loop":false,"facebook_enable":false,"x_enable":false,"line_enable":false,"copy_link_enable":false,"embled_enable":false,"icon_color":false},"_links":{"self":[{"href":"https:\/\/www.stamford.edu\/th\/wp-json\/wp\/v2\/posts\/4042","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.stamford.edu\/th\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.stamford.edu\/th\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.stamford.edu\/th\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.stamford.edu\/th\/wp-json\/wp\/v2\/comments?post=4042"}],"version-history":[{"count":1,"href":"https:\/\/www.stamford.edu\/th\/wp-json\/wp\/v2\/posts\/4042\/revisions"}],"predecessor-version":[{"id":4052,"href":"https:\/\/www.stamford.edu\/th\/wp-json\/wp\/v2\/posts\/4042\/revisions\/4052"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.stamford.edu\/th\/wp-json\/wp\/v2\/media\/4053"}],"wp:attachment":[{"href":"https:\/\/www.stamford.edu\/th\/wp-json\/wp\/v2\/media?parent=4042"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.stamford.edu\/th\/wp-json\/wp\/v2\/categories?post=4042"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.stamford.edu\/th\/wp-json\/wp\/v2\/tags?post=4042"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}